How do I make the most of my
deal?
The best value is to pick Deluxe, Collector's, or Special Editions
for your enrollment selections (i.e., titles with a MSRP of $30+).
How many copies can I order
of one movie or video title?
You can order up to two copies of any enrollment selection.
How can I see the prices that
Colombia charges for the DVD's?
You cannot see the prices on the website until you become a member
and use your membership number to create an online account on the
website Then you can sign on to the member site and see all the
prices for the titles.
Which studios does Colombia
House carry?
A&E, AcornMedia, Anchor Bay (a few titles), Artisan, Colombia
TriStar, Dimension, DreamWorks, Fox Lorber (a few titles), Goldhill,
Goodtimes/MCA, Hallmark, HBO, Hollywood Pictures, MGM, Miramax,
Monterey, New Line, Paramount, Republic, RCA, Rhino (a few titles),
Roan Group (a few titles), Slingshot (IMAX titles), Sony Music,
Sterling, Touchstone, Trimark, Turner, 20th Century Fox, Universal,
USA, Vestron, Walt Disney (excluding Disney Animation), Warner,
Warner Bros. Records, WinStar, Xenon.
What is a raincheck? When would
I get one?
A raincheck can be redeemed for a DVD title. You will receive a
raincheck if you select a title which is temporarily out of stock
(your order might be held up to a month, waiting for the title to
come back in stock, before sending you a raincheck) OR if you try
to select a title for enrollment which is not available as an enrollment
selection (for example, a box set or a new release title).
Do higher priced titles count
as more than one fulfillment selection?
If you pay $50 - $89.99 for a title (before shipping costs) it counts
as two fulfillment purchases, $90 - $149.99 counts as three, $150
and over counts as four.
How much does the CH Club charge
for shipping and handling?
Enrollment titles cost $1.99 each for shipping. Fulfillment selections
are $2.99 for the first title, and $1.99 for each additional title
in the same order. Box sets are $5.99/3 disc set, $6.99/4, $7.99/5.
How does Colombia House Club
ship their DVDs?
Enrollment orders placed on the website ship via USPS Priority Mail.
Enrollment orders placed over the phone and regular orders ship
via USPS Media Mail. You may request that your shipment be sent
via UPS for an extra $4 charge.
How many Columbia House accounts
can I have at once?
You are allowed to have two accounts per address at any time. You
can use the exact same name, credit card, and address.
How many times can I quit
and rejoin Columbia House?
Probably unlimited, as many people have had numerous accounts!
Can I cancel Columbia House
online?
Yes. Simply log onto the website with your account, click "Club
Help", and then click "Contact Us" on the left side. On this contact
form there is an option for "Cancel Membership". You will receive
e-mail confirmation of the cancellation in a few business days.
Are Columbia House DVDs the
same found in retail stores?
Yes, exactly the same. You can even take them to the store, and
they will scan in.
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