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DVD rent by mail frequently asked questions

Top DVD Clubs

- BlockBuster Online
- NetFlix DVD Club
- Columbia House DVD

Interested in learning more about DVD renting clubs? Read our DVD rental club FAQ below to get some insight on how they work.

Dvd Rent by Mail FAQ

How long does it usually take to get a rental by mail?
What if my DVDs don't arrive on schedule?
What do I do if my rental arrives damaged in the mail?
Can I cancel or change my rental club membership?
Do rental clubs usually have new dvd movies in stock?
Why did I receive some dvd movies out of the order on my list?

What if I have a shipping problem or a dvd that won't play?
How much does a dvd rent by mail club cost?


Dvd Rental Faq Answers

How long does it usually take to get a movie rental?
Most of the rent by mail companies we list ship on the same day that you place your order, as long as you place your order before the last mail run of the day. Depending on how far you live from the rent by mail company, it will take approximately 1-5 days before your DVDs arrive in your mail box.

What if my DVD movies don't arrive on schedule?
If it has been over a week since the DVD has been mailed and you still haven't received it OR it has been over a week since you mailed it back to the rent by mail company and they haven't received it, then contact the rent by mail company. Usually they will mark it as late and send out your next movie.

What do I do if my rental arrives damaged or broken?
Simply contact your rent by mail company and let them know the movie is broken and then mail it back. You will be promptly sent a replacement movie or the next dvd movie in your queue.

Can I cancel or change my rent by mail club membership?
Most rental companies work on a month by month membership basis. You should confirm this with your chosen rent by mail company when signing up. You will be able to cancel anytime, but your monthly costs will not be prorated, i.e.; if you only rented 1 movie that month instead of 3.

Do rent by mail services usually have new movies in stock?
Rental companies want to stay popular and most keep a large stock of new dvd movies so you will usually be able to watch what you want, when you want. If the movie or video title you would like is not currently released yet, simply add it to your rental queue (or wish list) and it will be sent to you when it becomes available. If for some reason a dvd movie is out of stock, the next dvd movie on your list will be sent out. Most rent by mail clubs work on a first come, first serve basis.

Why did I receive some movies out of the order on my list?
When you return a movie or have an open slot in your rent by mail Queue, usually the club will make every effort to ship your first choice. If a title in a higher spot is out of stock, send your next available in-stock title. This way, you will always have great dvd movies on hand!

What if I have a shipping problem or a dvd that won't play?
If you have any shipping problems, such as delayed arrival or incorrect shipments, you should report them to the Customer Service representatives of your rent by mail company. You can also log on to your personal account information page to see your rent by mail history.

How Much Does a rent by mail club cost?
Membership at generally around $20 per month. You can have 3 rentals out at one time. Shipping is included both both ways. Most importantly - absolutely no late fees!

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Other DVD clubs and links
We also feature information on these DVD related topics: DVD Club Membership, Home Movie Rent, Renting DVD Online, The Player Rent DVD, DVD Rent, Club Disney DVD Movie, Movies by Mail.

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